Frequently asked questions
What materials do you use for your jewellery?
Our pieces are crafted from high-quality metals such as sterling silver and gold plating, designed for durability and everyday wear. Each item is carefully finished to ensure long-lasting shine and comfort.
Is your jewellery suitable for sensitive skin?
Yes, most of our jewellery is safe for sensitive skin. If you’re unsure, contact us for more information.
How should I care for my jewellery?
We recommend storing your pieces in a dry place, away from direct sunlight and moisture. To maintain their shine, gently clean them with a soft cloth and avoid contact with perfumes, lotions, or harsh chemicals.
What is your shipping and delivery time?
We process orders quickly, and most items are shipped within 1–2 business days. Delivery times vary by location and typically take between 7–10 days. Tracking details will be provided as soon as your order is dispatched.
Can I return or exchange an item?
Yes, we offer hassle-free returns and exchanges within 14 days of receiving your order. Items must be unworn and in their original packaging. Please contact our support team to initiate a return.